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Unable to Hear Music

You're unable to hear audio through the front headphone jack

If you can't hear audio through the headphone jack on the front of your HP drive, you can follow the steps for your version of Windows to enable the headphone jack and volume control. You will only be able to listen to an audio CD that will play in a standard CD audio player. CDs with MP3 or Wave files cannot be heard through the headphone jack but must be listened to through a sound card.

If you do follow these steps to enable the headphone jack, you will not be able to hear music through your speakers unless an audio cable is connected to your HP drive and a sound card. To enable the headphone jack on HP CD/DVD drives, follow the procedures for your version of Windows.

Windows 2000 Professional

Enabling the headphone jack in Windows 2000 Professional

1.Click the Start button, select Settings, and click Control Panel.

2.Double-click the System icon.

3.Click the Hardware tab.

4.Click the Device Manager button.

5.Double-click DVD/CD-ROM drives and double-click on the name of the drive(s) you want to enable.

6.Click Properties.

7.Under Digital CD Playback, uncheck the box next to Enable digital CD audio for this CD-ROM device. (To uncheck a box, simply click on it.)

8.Click OK.

Windows Me

Enabling the headphone jack in Windows Me

1.Click the Start button, select Settings, and click Control Panel.

2.Double-click the System icon.

3.Click the Device Manager tab.

4.Double-click CD-ROM drives and double-click on the name of the drive(s) you want to enable.

5.Click Properties.

6.Under Digital CD Playback, uncheck the box next to Enable digital CD audio for this CD-ROM device. (To uncheck a box, simply click on it.)

7.Click OK.

Windows 98

Enabling the headphone jack in Windows 98

1.Click the Start button, select Settings, and click Control Panel.

2.Double-click the Multimedia icon.

3.In the Multimedia Properties Windows, click the CD Music tab.

4.Under Default CD-ROM drive for playing CD music, select the name of the drive letter for your HP drive in the scroll window.

5.Uncheck the Enable digital CD audio for this CD-ROM device. (To uncheck a box, simply click on it.)

6.Click OK.

Windows XP

Enabling the headphone jack in Windows XP

1.Click the Start button, select Settings, and click Control Panel.

2.Click the Performance and Maintenance icon.

3.Click the System icon.

4.Click the Hardware tab.

5.Click the Device Manager button.

6.Double-click DVD/CD-ROM drives and double-click on the name of the drive(s) you want to enable.

7.Click Properties.

8.Under Digital CD Playback, uncheck the box next to Enable digital CD audio for this CD-ROM device. (To uncheck a box, simply click on it.)

9.Click OK.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

Unable to Hear Music

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