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your computer, disconnecting and reconnecting the cables on the devices that no

7.

Click the Settings tab.

longer work.

8.

Set the Start drive letter and Finish drive letter settings to the desired letter.

 

Check data connectors for bent pins

9.

Click the OK button.

 

 

 

Check the data connectors on the drive and controller for bent pins. If you find any

10.

Repeat steps 6 through 9 for each remaining drive in the list.

 

 

 

bent pins, GENTLY and CAREFULLY straighten them with needle-nosed pliers.

 

 

 

11.

Make sure no two drives are assigned to the same letter.

 

 

 

Check external SCSI cables

 

 

 

Windows NT

 

 

 

You may have dislodged the SCSI cable for one of your SCSI devices when you

 

 

 

1.

Log on with Administrator privileges.

 

 

 

installed your HP drive. Inspect all SCSI cable connections, disconnecting and

 

 

 

 

 

 

 

 

reconnecting the cables on the devices that no longer work.

2.

Click the Start button, point to Programs, point to Administrative Controls

Change drive letter assignments

 

(Common), and click Disk Administrator.

 

 

 

3.

Click a CD-ROM or DVD-ROM device.

 

 

 

If you had assigned a fixed drive letter to your old device(s), Windows may now be

 

 

 

4.

Click the Tools menu, then click Assign Drive Letter.

 

 

 

assigning that letter to your HP drive, making it unavailable when the fixed letter

 

 

 

assignment is attempted. Cancel all fixed drive letter assignments, or manually

5.

Click the Assign Drive Letter radio button.

 

 

 

assign new fixed letters for all devices.

 

 

 

6.

Select the desired drive letter from the pull-down list.

 

 

 

 

 

 

 

Windows assigned the wrong drive letters to your drives

7.

Click the OK button.

 

 

 

Unless you specify otherwise, Windows assigns drive letters based on the hardware

8.

Repeat steps 3 through 7 for each remaining drive.

 

 

 

features of your computer and its components. This means that, in some cases,

9.

Make sure no two drives are assigned to the same letter.

 

 

 

installing a new drive shuffles the drive letters not only of your new drive, but of

 

 

 

Windows 2000

 

 

 

those that were already installed.

 

 

 

If you want to assign drive letters to your CD or DVD drives manually, follow the

1.

Log on with Administrator privileges.

 

 

 

procedure for your version of Windows.

2.

Click the Start button, point to Settings, then click Control Panel.

 

Windows 95/98/Me

3.

Double-clickAdministrative Tools.

 

 

 

1. Click the Start button, point to Settings, and click Control Panel.

4.

Double-clickComputer Management.

 

 

 

2. Double-click the System icon.

5.

Highlight the Storage icon in the left pane.

 

 

 

3. Click the Device Manager tab.

6.

Double-click the Disk Management icon in the right pane.

 

 

 

4. Click the View devices by type radio button.

7.

Right-click the first drive whose drive letter you want to change.

5. Double-click the CDROM icon.

8.

Click the Assign New Drive Letter and Path option on the popup menu.

6. Double-click a CD-ROM drive in the list.

9.

Select the desired drive letter from the pull-down list.

 

 

 

 

 

 

 

 

 

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

 

Installation

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