Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

 

Maintenance

Troubleshooting

Warranty and Support

Release Notes

 

Discontinued Products

 

 

 

 

 

Customer Support

For more information, contact:

Phone

Sonic pay-by-phone support provides access to dedicated support personnel on a per-incident basis. A fee will be charged to your credit card and covers the support needed to resolve an issue. Available worldwide.

USA and Canada

Pay $29.95 per incident. Call 1-877-DVD-1124

9am - 6pm Pacific Standard Time, USA (weekdays only)

Outside the USA and Canada

Pay $29.95 per incident. Call +1-415-893-7065

9am - 6pm Pacific Standard Time, USA (weekdays only)

Web

mydvd.sonic.com

Figure 40 MyDVD Wizard Screen

Support Provider

First Tier Support is provided by Hewlett-Packard

Second Tier Support is provided by Sonic

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

HP MyDVD

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