Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products

 

 

 

 

provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

7.TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, States or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental, or consequential damages in connection with the use of this material.

Product Service and Support

Fee-based technical support. In some regions, in addition to the normal local charges, fees may be charged for HP technical support. If during your phone call, it is determined that your hp dvd-writer requires repair, and you are within your

hp dvd-writer hardware-warranty period, phone charges will be reversed.

Service and support for the hp dvd-writer drive can be accessed from the following web sites:

http: //www. hp. com/support/dvd-compatibility

http: //www. hp. com/support/dvd-capture

http: //www. hp. com/support/dvd-mydvd

http: //www. hp. com/support/dla

At those sites you will find information on the following:

■Electronic Services

■E-Mail

■FTP Site

■Telephone

Support Parts List

The parts available for the hp dvd-writer dvd100i drive are listed in this manual in:

■Parts for C9619A (Internal) IDE hp dvd-writer dvd100i Drive on page 13.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

Product Service and Support

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