Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the device and configures the computer. If you install a
WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.
Look for the LED between the DIMM sockets. If the LED is illuminated, the system still has power. Power off the computer and remove the power cord before proceeding.
Table 2-11 Solving Hardware Installation Problems
A new device is not recognized as part of the system.
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Device is not seated or connected properly. | Ensure that the device is properly and securely connected and | ||||||
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Cable(s) of new external device are loose or power cables are | Ensure that all cables are properly and securely connected and | ||||||
unplugged. | that pins in the cable or connector are not bent down. | ||||||
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Power switch of new external device is not turned on. | Turn off the computer, turn on the external device, then turn on | ||||||
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When the system advised you of changes to the configuration, | Reboot the computer and follow the instructions for accepting | ||||||
you did not accept them. | the changes. | ||||||
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A plug and play board may not automatically configure when | Use Windows Device Manager to deselect the automatic | ||||||
added if the default configuration conflicts with other devices. | settings for the board and choose a basic configuration that | ||||||
| does not cause a resource conflict. You can also use Computer | ||||||
| Setup to reconfigure or disable devices to resolve the resource | ||||||
| conflict. | ||||||
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USB ports on the computer are disabled in Computer Setup. | Enter Computer Setup (F10) and enable the USB ports. | ||||||
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Computer will not start. |
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Cause | Solution | ||||||
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Wrong memory modules were used in the upgrade or memory | 1. Review the documentation that came with the system to | ||||||
modules were installed in the wrong location. |
| determine if you are using the correct memory modules | |||||
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| and to verify the proper installation. | |||||
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| NOTE: DIMM 1 must always be installed. | |
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| 2. | Observe the beeps and LED lights on the front of the | |||||
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| 3. | If you still cannot resolve the issue, contact Customer | |||||
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32 Chapter 2 Troubleshooting Without Diagnostics | ENWW |
