2.1 Preliminary Steps
IMPORTANT: Use AC power when running POST or Computer Setup. A low battery condition could initiate Hibernation and interrupt the test.
Before running POST, complete the following steps:
1.Obtain established passwords.
2.Ensure that the hard drive is installed in the computer.
3.Ensure that the battery pack is installed in the computer and the power cord is connected to the computer and plugged into an AC power source.
4.Turn on the computer.
5.If a
6.Run Computer Setup (Section 2.4). If a Setup password has been established, type the password and press Enter.
7.Turn off the computer and all external devices.
8.Disconnect external devices that you do not want to test. If you want to use the printer to log error messages, leave it connected to the computer.
NOTE: If a problem only occurs when an external device is connected to the computer, the problem could be with the external device or its cable. Isolate the problem by running POST with and without the external device connected.
9.Use Compaq Utilities and loopback plugs in the serial and parallel connectors if you plan to test these ports.
Follow these steps to run Compaq Utilities:
a.If you are running Compaq Utilities from the hard drive, turn on or restart the computer. Press F10 when the cursor appears in the
If you are running Compaq Utilities from diskette, insert the Compaq Utilities diskette in drive A. Turn on or restart the computer.
b.Press Enter to accept OK.
c.Select Prompted Diagnostics.
d.After “Identifying System Hardware” completes, select Interactive Testing and follow the instructions on the screen.