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HP Armada E700 manual 52

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Troubleshooting 2-23

Contents

Notice Page CONTENTS Page Page Page USING THIS GUIDE Symbols Technician Notes Serial Number Locating Additional Information PRODUCT DESCRIPTION 1.1 Computer Features and Models Models Page Features Intelligent Manageability Accessing the Web Agent Asset Management Fault Management Fault Management Alerts Security Management Configuration Management Managing Power Accessing Power Management Power Management Levels 1.2 Computer Components System Memory Options Power Equipment Lithium Ion Battery Pack Battery Charger Automobile Power Adapter/Charger and Aircraft Power Adapter Mass Storage Devices Diskette Drive Hard Drive CD-ROMDrive 1.3 Computer External Components Front Panel Components Right Side Components Rear Panel Components Page Keyboard Components Keyboard Components (continued) Page Bottom Components 1.4 Design Overview System Board TROUBLESHOOTING 2.1 Preliminary Steps 2.2 Power-On Self-Test(POST) 2.3 POST Error Messages Fatal Error Messages 2.4 Compaq Utilities Selecting Computer Setup or Compaq Diagnostics for Windows Using Computer Setup File Menu Security Menu Advanced Menu Using Compaq Diagnostics for Windows Factory Default Settings Page 2.5 Troubleshooting Without Diagnostics Before Replacing Parts Obtaining Update Information with Info Messenger Checklist for Solving Problems Solving Battery/Battery Gauge Problems Page Solving Compact Disc and DVD-ROMProblems Solving Diskette Drive/SuperDisk LS-120Drive Problems Solving Hard Drive Problems Solving Infrared Problems Solving Keyboard Problems Solving Modem Problems Page Page Solving PC Card Problems Page Page Solving Power Problems Solving USB Problems ILLUSTRATED PARTS CATALOG 3.1 Serial Number Location 3.2 Computer System Major Components Spare Parts: Computer System Major Components 3.3Miscellaneous Plastics/Hardware Kit Components 3.4 Mass Storage Devices 3.5 Miscellaneous REMOVAL AND REPLACEMENT PRELIMINARIES 4.1 Tools Required 4.2 Service Considerations Plastic Parts 4.3 Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Grounding Equipment and Methods Electrostatic Voltage Levels and Protective Materials PROCEDURES 5.1 Serial Number 5.2 Disassembly Reference Chart 5.3 Preparing the Computer for Disassembly Compaq Expansion Base Compaq Convenience Base Disconnecting the Computer 5.4 Computer Feet 5.5Battery Packs Removing a Battery Pack from the Battery Bay Page Removing a Battery Pack from the MultiBay Removing a MultiBay Battery Pack Removing a Dual-MultiBayBattery Pack Page Inserting a Battery Pack into the Battery Bay Inserting a MultiBay Battery Pack Inserting a Dual-MultiBayBattery Pack 5.6 Hard Drives Removing a Hard Drive from the Hard Drive Bay Page Inserting a Hard Drive into the Hard Drive Bay Page Removing a Hard Drive from the MultiBay Inserting a Hard Drive into the MultiBay Page 5.7 MultiBay Devices Removing MultiBay Devices Inserting MultiBay Devices 5.8 PC Cards Removing a PC Card Inserting a PC Card 5.9 Memory Expansion Removing the Memory Expansion Compartment Cover Page Removing a Memory Expansion Board Installing a Memory Expansion Board Installing the Memory Expansion Compartment Cover 5.10 Keyboard Assembly Page Page 5.11 CPU Cover Page Page 5.12 Power Supply Page Page Page 5.13 Fan Assembly 5.14 Audio Board 5.15 Lithium Disk Cell Battery 5.16 Auxiliary Battery 5.17 Mini PCI Riser Board Installing a Modem, LAN, or Combo Card Page 5.18 USB Board Page 5.19 Display Assembly Page Page 5.20 System Board Page Page Page Page Page Page Page Page SPECIFICATIONS 6.1 Physical and Environmental 6.2 Display 6.3 Hard Drive 6.4 Diskette Drive 6.5 CD-ROMDrive 6.6 DVD-ROMDrive 6.7 LS-120Drive 6.8 Battery Pack 6.9 System DMA 6.10 System Interrupts 6.11 System I/O Addresses Page 6.12 System Memory Map CONNECTOR PIN ASSIGNMENTS Page Table A-7 Docking Connector Page Page External Monitor Connector POWER CORD SET REQUIREMENTS 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements Notes Index

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