Table 2-16

Continued

 

 

Problem

Possible Cause

Solution

Computer beeps only once

The computer beeps once to

when a PC Card is inserted.

indicate that a PC Card is

 

recognized but not properly

 

configured.

Before a new PC Card can be used, it may be necessary to perform an initial setup procedure. Follow the PC Card manufacturer's instructions for formatting a hard drive card or installing PC Card-specific drivers for a network card.

Network PC Card does not

Necessary drivers are not

Refer to the instructions that

work.

installed (turned on).

came with the PC Card or contact

 

 

the vendor for information on

 

 

installing the correct drivers.

 

PC Card is not fully inserted or

Ensure the PC Card is inserted

 

is upside down.

correctly.

 

Network PC Card or driver is

Contact your Compaq authorized

 

not PCMCIA compliant.

dealer, reseller, or service

 

 

provider for a list of PC Cards

 

 

tested successfully in Compaq PC

 

 

Card platforms.

Storage PC Card does not work.

SRAM and flash memory PC

Memory cards can only be

Cards require the memory

accessed using DOS real mode

card driver to be loaded.

drivers.

You are trying to access the

If you are running Windows 95,

storage PC Card using the

change the drive letter

wrong drive letter.

assignment in Device Manager

 

If you are running Windows NT

 

4.0, change the drive letter

 

assignment through the Control

 

Panel.

The PC Card is not formatted.

For memory cards, run MCFORMAT

 

in MS-DOS Mode to format the

 

PC Card. For ATA cards, run

 

ATAINIT, then run MCFORMAT in

 

MS-DOS Mode to format the PC

 

Card.

The card is not supported.

Contact your Compaq authorized

 

dealer, reseller, or service

 

provider for a list of PC Cards

 

tested successfully in Compaq PC

 

Card platforms.

Storage cards, such as SRAM,

Use the storage card in the

do not work in the expansion

computer.

base.

 

2-24Troubleshooting