Table 2-10

Solving Compact Disc and DVD-ROM Problems

Problem

Possible Cause

Solution

Drive cannot read a disc

Disc is not properly seated in

Open the loading tray, insert the

 

the drive.

disc, then close the tray.

 

Disc is loaded in the loading

Open the loading tray, turn over

 

tray upside down.

the disc (label facing up), then

 

 

close the tray.

 

Disc has a scratch on its

Insert a different disc.

 

surface.

 

CD-ROM drive or DVD-ROM

Drive is not connected

If you are running a version of

drive is not detected by the

properly.

Windows that was pre-installed

computer.

 

by Compaq, remove the drive

 

 

from the MultiBay and reinsert it.

 

 

If you are running a version of

 

 

Windows that was not pre-

 

 

installed by Compaq, turn off the

 

 

computer. Then remove the drive

 

 

from the MultiBay and reinsert it.

 

Table 2-11

 

Solving Diskette Drive/SuperDisk LS-120 Drive Problems

Problem

Possible Cause

Solution

 

 

 

Drive cannot write to a

Diskette is not formatted.

Format the diskette:

diskette.

 

If you are using Windows 95 or

 

 

Windows 98:

 

 

1.From the Windows desktop,

 

 

select My Computer.

 

 

2.Select 3.5-in. Floppy (A).

 

 

3.Select File, then Format.

 

 

4.Fill in the appropriate

 

 

information, then select Start.

 

 

If you are using Windows NT 4.0,

 

 

format the diskette by entering

 

 

format a: at the system prompt.

 

Diskette is write-protected.

Use another diskette that is not

 

 

write-protected or disable the

 

 

write-protect feature.

 

Writing to the wrong drive.

Check the drive letter in your

 

 

path statement.

 

Not enough space is left on

Save the information to another

 

the diskette.

diskette.

 

Drive is disabled.

Enable the proper drive through

 

 

Device Manager.

 

Disable diskette write ability

Run Computer Setup. Select the

 

is turned on.

Storage icon. Make sure Disable

 

 

diskette write ability is not

 

 

checked.

System cannot start up from

A bootable diskette is not in

Verify that a diskette with the

diskette or SuperDisk LS-120

the drive.

necessary system files is in the

drive.

 

drive.

 

Diskette bootability is

Enable diskette bootability in

 

disabled in Computer Setup.

Computer Setup, Security menu.

2-16Troubleshooting

Page 44 Page 46
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HP E700 manual Solving Compact Disc and DVD-ROM Problems, Solving Diskette Drive/SuperDisk LS-120 Drive Problems
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E700 specifications

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The E700 also offers flexible paper handling options, accommodating various media sizes and types. With multiple input trays and an automatic duplexing feature, it simplifies the printing process and contributes to overall efficiency.

In conclusion, the HP E700 stands out as a multifunctional printer that combines speed, quality, security, and environmental responsibility, making it a perfect fit for any demanding office environment seeking reliable printing solutions.
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