Table
Problem | Possible Cause | Solution |
Modem does not connect at highest speed.
Line conditions in your area | Have your telephone line |
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or in the area you are calling | checked by your local telephone |
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may not support the highest | service provider. |
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connect speeds. |
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Try dialing an alternate telephone |
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| |
| number for the service you are |
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| using. |
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Another device on your | Hang up an extension telephone |
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telephone line may be | and disconnect any other devices |
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causing interference. | that may be using the same |
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| telephone line, then redial. |
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The service or site called | An internal modem supports |
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does not support 56K or | K56flex. |
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supports an incompatible 56K | To find an Internet service |
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implementation. | provider (ISP) that supports |
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| K56flex, go the Compaq Web |
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| site at www.compaq.com. |
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There is noise on the | The 56K protocol of an internal |
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telephone line. | modem will fall back to lower |
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| speeds if the telephone line is |
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| too noisy for a |
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| connection. |
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| Try using another telephone line. |
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|
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| Change the |
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| Register: |
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1.Select Start Programs
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| Accessories |
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| HyperTerminal. |
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| 2.Go to Command Mode, type |
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| ATS10=150, then press Enter. |
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| NOTE: This command causes the |
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| modem to take longer to |
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| disconnect even if there is no |
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| noise on the line. |
| The telephone line does not | The 56K protocol requires that |
| support 56K implementation. | the telephone line contain no |
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| more than one |
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| conversion. |
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| Try connecting from an alternate |
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| site. |
| Table |
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| Solving PC Card Problems | |
Problem | Possible Cause | Solution |
Computer does not beep | PC Card is not inserted |
when a PC Card is inserted. | properly. |
Try reinserting the card. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins.
| Speakers are turned off or | Adjust the volume control on the |
| volume is turned down. | computer. |
| PC Card or card driver is not | Contact your Compaq authorized |
| PCMCIA compliant. | dealer, reseller, or service |
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| provider for a list of PC Cards |
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| tested successfully in Compaq PC |
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| Card platforms. |