Table
Problem | Possible Cause | Solution |
Accessing information on the hard drive is much slower than usual.
Hard drive entered low power state due to timeout and is now exiting from it.
Wait for the system to restore the previously saved data to its state prior to initiating a low power state.
| Hard drive is fragmented/not | Run ScanDisk and Disk |
| optimized or has errors. | Defragmenter. |
Hard drive does not work. | Hard drive is not seated | Turn off and unplug the computer, |
| properly. | remove the hard drive, and |
|
| reinsert the hard drive. |
Errors occur after starting | Additional hard drive has not | Boot from the original hard drive |
from an additional hard | been specially prepared with | or a specially prepared hard |
drive. | necessary software. | drive. |
System does not recognize | The drive is not seated | Remove, then reinsert the drive. |
a hard drive. | properly. |
|
| The drive is damaged. | Try using the hard drive in |
|
| another bay to verify that the |
|
| problem is with the drive. Run |
|
| ScanDisk on the drive. |
The drive was inserted while system was on or in Suspend or Hibernation.
Shut down the computer before inserting removing a hard drive.
DriveLock settings cannot be | The DriveLock settings are |
accessed in Computer Setup. | accessible only when you |
| enter Computer Setup by |
| turning on (not restarting) the |
| computer. |
Completely turn off the computer. Turn the computer back on, then run Computer Setup by pressing F10 when the blinking cursor light appears
Troubleshooting