Troubleshooting

Hardware Problem Checklist

■Are all of the circuit cards installed securely in the system?

■Are all of the cables securely connected to the correct connectors? Be sure that the FC cables that attach from the HBA connectors to the device are connected correctly. For example, the optical transmit connector on the HBA must be connected to the optical receive connector on the device. Some connectors require a firm push to ensure proper seating. An easy way to check for correct seating is to switch the connectors on either the HBA or the device, then reboot your system. If the BIOS is enabled, devices attached to the HBA are displayed on the screen.

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Is the HBA installed correctly in the PCI slot? Is it seated firmly in the slot?

Check for interference due to nonstandard PCI connectors.

Is the Fast!UTIL data rate setting correct? Refer to “Fast!UTIL” on page 43 for information about setting the data rate.

■Are all external peripherals properly powered up? Refer to Appendix A for information about displaying attached devices.