keyboard and mouse (continued)

Symptom

Problem

Solution

 

 

 

Optical mouse does not

The optical sensor uses the

Place the mouse on a mousepad or white sheet of paper.

track cursor well.

pattern of the surface to

 

 

track the position of the

 

 

cursor. Reflective surfaces,

 

 

grooved surfaces, glass, or

 

 

other see-through surfaces

 

 

inhibit the ability of the

 

 

sensor to track the cursor.

 

 

Mouse sensor is dirty.

Wipe the light sensor lens on the bottom of the mouse with

 

 

a lint-free cloth (not paper).

 

 

 

Mouse cursor moves

The wireless mouse moves

Adjust the mouse speed. See page 21.

too fast.

the cursor more quickly than

 

 

a standard mouse.

 

 

 

 

memory

Symptom

Problem

Solution

 

 

 

Insufficient memory message

All memory in the PC is

Close all open programs, and then try desired task again.

is displayed.

being used by open

Or

 

 

programs, and memory is

Restart your PC:

 

needed for a desired task.

 

1

Click the Start button.

 

 

 

 

2

Click Turn Off Computer.

 

 

3

Select Restart.

 

 

 

 

multi-storage bay

Symptom

Problem

Solution

Cannot remove the cables

Cables are caught in the

Remove the rear top cover:

for an external device from

cable tunnel.

1

Open the bay cover. Hold the cover on each side near

the multi-storage bay cable

 

 

the hinges, and then lift the cover and slide it toward the

tunnel (select models only).

 

 

back of the chassis. Gently lift it off.

 

 

2

Press tab (A) inside the bay and slide the top rear cover

 

 

 

toward the back of the chassis; then lift off the cover.

A

82user’s guide

Page 87 Page 89
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Image 88
HP HB4 manual Memory, Multi-storage bay, Click Turn Off Computer
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