Ink is smearing, Check the document file, Check the print settings

Chapter 9

Cancel the print job and wait for the device to return to the ready state. If the device does not return to the ready state, cancel all jobs and wait again. When the device is ready, resend the job. If prompted by the computer to retry the job, click Cancel.

Check the cable connections

If the device and computer are connected with a USB cable, the problem may be due to a poor cable connection.

Make sure the cable connections at both ends are secure. If the problem persists, turn off the device, disconnect the cable from the device, turn on the device without connecting the cable, and delete any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the cable.

Check the document file

The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available.

Align the print cartridges

Align the print cartridges. For more information, see Align the print cartridges.

Ink is smearing

Check the print settings

•When you print documents that use much ink, allow more time to dry before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a "washed-out" quality.

•Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see Change print settings.

Check the media type

Some types of media do not accept ink well. For these types of media, ink will dry more slowly and smearing may occur. For more information, see Select print media.

Check the print cartridges

Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges.

Clean the print cartridge

The print cartridges may need to be cleaned. For more information, see, Clean the print cartridges.

140 Maintain and troubleshoot

J6400 specifications

The HP J6400 is a versatile and high-performance inkjet printer designed primarily for small to medium-sized businesses and professionals in need of quality printing solutions. Recognized for its reliability and efficiency, the HP J6400 incorporates several features and technologies that make it stand out in a competitive marketplace.

One of the main features of the HP J6400 is its ability to print in wide formats, with a maximum print width of up to 13 inches. This makes it ideal for creating posters, presentations, and other large documents that require a professional touch. The printer supports various media types, including glossy paper, broadsheet paper, and even CD/DVD labels, allowing users to express their creativity without limitations.

The J6400 utilizes HP's advanced thermal inkjet technology, which delivers sharp and vibrant prints with a maximum resolution of up to 4800 x 1200 optimized dpi. This technology ensures that text appears crisp and colors are vivid, making it suitable for both professional documents and high-quality photo prints. Additionally, the device is compatible with a range of HP’s high-capacity ink cartridges, enabling users to reduce printing costs significantly without sacrificing quality.

Another notable characteristic of the HP J6400 is its fast printing speed. It can produce black and white documents at speeds of up to 33 pages per minute, and color prints at speeds of up to 29 pages per minute. This efficiency is crucial for businesses that require quick turnaround times for their printing needs.

Moreover, the HP J6400 comes equipped with built-in networking capabilities, including Ethernet and USB connectivity. This allows multiple users to connect to the printer seamlessly, making it an excellent choice for collaborative work environments. Additionally, its user-friendly interface simplifies the printing process, enabling easy navigation through settings and adjustments.

In terms of design, the HP J6400 is compact and streamlined, ensuring it can fit comfortably in various office spaces without taking up too much room. Its sleek aesthetic also adds a professional look to any workspace.

Overall, the HP J6400 is a robust and reliable printing solution combining quality, speed, and versatility, making it an excellent investment for businesses and professionals looking to enhance their printing capabilities. With its advanced features and efficient technologies, it stands out as a practical choice for users demanding high-quality results in a fast-paced environment.

HP J6400 Ink is smearing, Check the document file, Check the print settings, Check the media type

Models: J6400