Check or perform the following

Make sure the computer meets the system requirements.

Before installing software on a Windows computer, ensure all other programs are closed.

If the computer does not recognize the path to the CD drive that you typed, ensure you are specifying the correct drive letter.

If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the device driver from the HP Web site (www.hp.com/ support).

In the Windows device manager, make sure that the USB drivers have not been disabled.

If you are using a computer running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the Starter CD) to perform a clean uninstallation of the device driver. Restart your computer, and reinstall the device driver.

Check the computer system

Make sure that your computer is running one of the supported operating systems.

Make sure that the computer meets at least the minimum system requirements.

Clear jams

Occasionally, media becomes jammed during a job. Try the following remedies before you attempt to clear the jam.

Make sure that you are printing with media that meets specifications. For more information, see Select print media.

Make sure that you are printing with media that is not wrinkled, folded, or damaged.

Make sure that the device is clean. For more information, see Clean the device.

Make sure that the trays are loaded correctly and are not too full. For more information, see Load media.

This section contains the following topics:

Clear paper jams

Avoid paper jams

Clear paper jams

If the paper was loaded in the input tray, you might need to clear the paper jam from the duplexer.

Paper can also jam in the automatic document feeder. Several common actions can cause paper to jam the automatic document feeder:

Placing too much paper in the document feeder tray. For information on the maximum number of sheets allowed in the automatic document feeder, see Load originals.

Using paper that is too thick or too thin for the device.

Trying to add paper to the document feeder tray while the device is feeding pages.

Clear jams

169

Page 174
Image 174
HP J6400 manual Clear jams, Clear paper jams, Check or perform the following

J6400 specifications

The HP J6400 is a versatile and high-performance inkjet printer designed primarily for small to medium-sized businesses and professionals in need of quality printing solutions. Recognized for its reliability and efficiency, the HP J6400 incorporates several features and technologies that make it stand out in a competitive marketplace.

One of the main features of the HP J6400 is its ability to print in wide formats, with a maximum print width of up to 13 inches. This makes it ideal for creating posters, presentations, and other large documents that require a professional touch. The printer supports various media types, including glossy paper, broadsheet paper, and even CD/DVD labels, allowing users to express their creativity without limitations.

The J6400 utilizes HP's advanced thermal inkjet technology, which delivers sharp and vibrant prints with a maximum resolution of up to 4800 x 1200 optimized dpi. This technology ensures that text appears crisp and colors are vivid, making it suitable for both professional documents and high-quality photo prints. Additionally, the device is compatible with a range of HP’s high-capacity ink cartridges, enabling users to reduce printing costs significantly without sacrificing quality.

Another notable characteristic of the HP J6400 is its fast printing speed. It can produce black and white documents at speeds of up to 33 pages per minute, and color prints at speeds of up to 29 pages per minute. This efficiency is crucial for businesses that require quick turnaround times for their printing needs.

Moreover, the HP J6400 comes equipped with built-in networking capabilities, including Ethernet and USB connectivity. This allows multiple users to connect to the printer seamlessly, making it an excellent choice for collaborative work environments. Additionally, its user-friendly interface simplifies the printing process, enabling easy navigation through settings and adjustments.

In terms of design, the HP J6400 is compact and streamlined, ensuring it can fit comfortably in various office spaces without taking up too much room. Its sleek aesthetic also adds a professional look to any workspace.

Overall, the HP J6400 is a robust and reliable printing solution combining quality, speed, and versatility, making it an excellent investment for businesses and professionals looking to enhance their printing capabilities. With its advanced features and efficient technologies, it stands out as a practical choice for users demanding high-quality results in a fast-paced environment.