No copy came out

Check the power

Make sure that the power cord is securely connected, and the device turned on.

Check the status of the device

The device might be busy with another job. Check the control-panel display for information about the status of jobs. Wait for any job that is processing to finish.

The device might be jammed. Check for jams. See Clear jams.

Check the trays

Make sure that media is loaded. See Load media for more information.

Copies are blank

Check the media

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information.

Check the settings

The contrast setting might be set too light. Use the Copy button on the device control panel to create darker copies.

Check the trays

If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load an original in the automatic document feeder (ADF).

Documents are missing or faded

Check the media

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information.

Check the settings

The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting.

Check the original

The accuracy of the copy depends on the quality and size of the original. Use the Copy menu to adjust the brightness of the copy. If the original is too light, the copy might not be able to compensate, even if you adjust the contrast.

Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade.

Size is reduced

The reduce/enlarge or other copy feature might have been set from the device control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size.

The HP photo and imaging software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP photo and imaging software for more information.

Solve copy problems

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HP J6400 manual No copy came out, Copies are blank, Documents are missing or faded, Size is reduced

J6400 specifications

The HP J6400 is a versatile and high-performance inkjet printer designed primarily for small to medium-sized businesses and professionals in need of quality printing solutions. Recognized for its reliability and efficiency, the HP J6400 incorporates several features and technologies that make it stand out in a competitive marketplace.

One of the main features of the HP J6400 is its ability to print in wide formats, with a maximum print width of up to 13 inches. This makes it ideal for creating posters, presentations, and other large documents that require a professional touch. The printer supports various media types, including glossy paper, broadsheet paper, and even CD/DVD labels, allowing users to express their creativity without limitations.

The J6400 utilizes HP's advanced thermal inkjet technology, which delivers sharp and vibrant prints with a maximum resolution of up to 4800 x 1200 optimized dpi. This technology ensures that text appears crisp and colors are vivid, making it suitable for both professional documents and high-quality photo prints. Additionally, the device is compatible with a range of HP’s high-capacity ink cartridges, enabling users to reduce printing costs significantly without sacrificing quality.

Another notable characteristic of the HP J6400 is its fast printing speed. It can produce black and white documents at speeds of up to 33 pages per minute, and color prints at speeds of up to 29 pages per minute. This efficiency is crucial for businesses that require quick turnaround times for their printing needs.

Moreover, the HP J6400 comes equipped with built-in networking capabilities, including Ethernet and USB connectivity. This allows multiple users to connect to the printer seamlessly, making it an excellent choice for collaborative work environments. Additionally, its user-friendly interface simplifies the printing process, enabling easy navigation through settings and adjustments.

In terms of design, the HP J6400 is compact and streamlined, ensuring it can fit comfortably in various office spaces without taking up too much room. Its sleek aesthetic also adds a professional look to any workspace.

Overall, the HP J6400 is a robust and reliable printing solution combining quality, speed, and versatility, making it an excellent investment for businesses and professionals looking to enhance their printing capabilities. With its advanced features and efficient technologies, it stands out as a practical choice for users demanding high-quality results in a fast-paced environment.