Chapter 9

Check the hardware connections

Make sure that any cords and cables that you are using are in good working order.

Make sure that the power cord is connected securely to both the device and to a working power outlet.

Make sure that the phone cord is connected to the 1-LINE port.

Check the print cartridges

Whenever you install a new print cartridge, the device aligns the print cartridges automatically. If the alignment fails, check to make sure the cartridges are installed correctly, and start the print cartridge alignment. For more information, see Align the print cartridges.

Make sure that all latches and covers are closed properly.

Check the computer system

Make sure that your computer is running one of the supported operating systems.

Make sure that the computer meets at least the minimum system requirements.

Check the device to ensure the following

Power light is on and not blinking. When the device is first turned on, it takes approximately 45 seconds to warm up.

The device is in the Ready state, and no other lights on the device control panel are lit or blinking. If lights are lit or blinking, see the message on the device control panel.

Ensure power cord and other cables are working, and are firmly connected to the device.

All packing tapes and materials are removed from the device.

Duplexer is locked into place.

Paper is loaded correctly in the tray, and is not jammed in the device.

All latches and covers are closed.

Software installation suggestions

Verify installation preliminaries

Make sure to use the Starter CD that contains the correct installation software for your operating system.

Before installing software, make sure that all other programs are closed.

If the computer does not recognize the path to the CD-ROM drive that you type, make sure that you are specifying the correct drive letter.

If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the Starter CD for damage. You can download the device driver from the HP Web site (www.hp.com/support).

168 Maintain and troubleshoot

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HP J6400 manual Software installation suggestions, Check the hardware connections, Check the computer system

J6400 specifications

The HP J6400 is a versatile and high-performance inkjet printer designed primarily for small to medium-sized businesses and professionals in need of quality printing solutions. Recognized for its reliability and efficiency, the HP J6400 incorporates several features and technologies that make it stand out in a competitive marketplace.

One of the main features of the HP J6400 is its ability to print in wide formats, with a maximum print width of up to 13 inches. This makes it ideal for creating posters, presentations, and other large documents that require a professional touch. The printer supports various media types, including glossy paper, broadsheet paper, and even CD/DVD labels, allowing users to express their creativity without limitations.

The J6400 utilizes HP's advanced thermal inkjet technology, which delivers sharp and vibrant prints with a maximum resolution of up to 4800 x 1200 optimized dpi. This technology ensures that text appears crisp and colors are vivid, making it suitable for both professional documents and high-quality photo prints. Additionally, the device is compatible with a range of HP’s high-capacity ink cartridges, enabling users to reduce printing costs significantly without sacrificing quality.

Another notable characteristic of the HP J6400 is its fast printing speed. It can produce black and white documents at speeds of up to 33 pages per minute, and color prints at speeds of up to 29 pages per minute. This efficiency is crucial for businesses that require quick turnaround times for their printing needs.

Moreover, the HP J6400 comes equipped with built-in networking capabilities, including Ethernet and USB connectivity. This allows multiple users to connect to the printer seamlessly, making it an excellent choice for collaborative work environments. Additionally, its user-friendly interface simplifies the printing process, enabling easy navigation through settings and adjustments.

In terms of design, the HP J6400 is compact and streamlined, ensuring it can fit comfortably in various office spaces without taking up too much room. Its sleek aesthetic also adds a professional look to any workspace.

Overall, the HP J6400 is a robust and reliable printing solution combining quality, speed, and versatility, making it an excellent investment for businesses and professionals looking to enhance their printing capabilities. With its advanced features and efficient technologies, it stands out as a practical choice for users demanding high-quality results in a fast-paced environment.