Chapter 8

If you need to call HP, it is often useful to print the self-test diagnostic page before calling.

1.Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of pages printed from the tray.

2.Nozzle test pattern: Missing lines indicate problems with the print cartridges. Try cleaning the cartridges, or replacing the cartridges.

3.Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Check the ink levels.

4.Event Log: Shows a log of recent events that have occurred.

To print the Self-Test Diagnostic Page

•Device control panel: Press Setup, select Print Report, select Self-Test Report, and then press OK.

•Toolbox (Windows): Click the Services tab, and then click Print a Test Page.

•HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page.

Understand the network configuration page

If the device is connected to a network, you can print a network configuration page to view the network settings for the device. You can use the network configuration page

78 Configure and manage

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HP J6400 manual Understand the network configuration
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J6400 specifications

The HP J6400 is a versatile and high-performance inkjet printer designed primarily for small to medium-sized businesses and professionals in need of quality printing solutions. Recognized for its reliability and efficiency, the HP J6400 incorporates several features and technologies that make it stand out in a competitive marketplace.

One of the main features of the HP J6400 is its ability to print in wide formats, with a maximum print width of up to 13 inches. This makes it ideal for creating posters, presentations, and other large documents that require a professional touch. The printer supports various media types, including glossy paper, broadsheet paper, and even CD/DVD labels, allowing users to express their creativity without limitations.

The J6400 utilizes HP's advanced thermal inkjet technology, which delivers sharp and vibrant prints with a maximum resolution of up to 4800 x 1200 optimized dpi. This technology ensures that text appears crisp and colors are vivid, making it suitable for both professional documents and high-quality photo prints. Additionally, the device is compatible with a range of HP’s high-capacity ink cartridges, enabling users to reduce printing costs significantly without sacrificing quality.

Another notable characteristic of the HP J6400 is its fast printing speed. It can produce black and white documents at speeds of up to 33 pages per minute, and color prints at speeds of up to 29 pages per minute. This efficiency is crucial for businesses that require quick turnaround times for their printing needs.

Moreover, the HP J6400 comes equipped with built-in networking capabilities, including Ethernet and USB connectivity. This allows multiple users to connect to the printer seamlessly, making it an excellent choice for collaborative work environments. Additionally, its user-friendly interface simplifies the printing process, enabling easy navigation through settings and adjustments.

In terms of design, the HP J6400 is compact and streamlined, ensuring it can fit comfortably in various office spaces without taking up too much room. Its sleek aesthetic also adds a professional look to any workspace.

Overall, the HP J6400 is a robust and reliable printing solution combining quality, speed, and versatility, making it an excellent investment for businesses and professionals looking to enhance their printing capabilities. With its advanced features and efficient technologies, it stands out as a practical choice for users demanding high-quality results in a fast-paced environment.
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