Improve print quality .............................................................................................................

101

Check the paper type setting (Windows) ..................................................................

101

Check the paper type setting (Mac OS X) .................................................................

101

Check toner cartridge status ...................................................................................

102

Print the supplies status page (LCD control panel) .......................................

102

Print the supplies status page (touchscreen control panel) ............................

102

Check the supplies status .........................................................................

102

Print a cleaning page ............................................................................................

103

Print a cleaning page (LCD control panel) .................................................

103

Print a cleaning page (touchscreen control panel) .......................................

103

Perform additional print quality troubleshooting ........................................................

104

Print the print quality page (LCD control panel) ..........................................

104

Print the print quality page (touchscreen control panel) ................................

104

Interpret the print quality page .................................................................

104

Inspect the toner cartridge for damage ....................................................................

105

Check the paper and printing environment ...............................................................

106

Use paper that meets HP specifications .....................................................

106

Check the product environment ................................................................

106

Check print job settings ..........................................................................................

106

Check the EconoMode setting ..................................................................

106

Adjust color settings in the printer driver ....................................................

107

Change the color theme for a print job ......................................

107

Change the color options .........................................................

107

Use the printer driver that best meets your printing needs ...........................................

108

The product does not print or it prints slowly ............................................................................

110

The product does not print ......................................................................................

110

The product prints slowly ........................................................................................

111

Solve walk-up USB printing problems ......................................................................................

112

The USB Flash Drive menu does not open when you insert the USB accessory ...............

112

The file does not print from the USB storage accessory ...............................................

112

The file that you want to print is not listed in the USB Flash Drive menu ........................

113

Solve direct connection problems ...........................................................................................

114

Solve wired network problems ...............................................................................................

115

Poor physical connection .......................................................................................

115

The computer is using the incorrect IP address for the product .....................................

115

The computer is unable to communicate with the product ...........................................

116

The product is using incorrect link and duplex settings for the network .........................

116

New software programs might be causing compatibility problems ..............................

116

The computer or workstation might be set up incorrectly .............................................

116

The product is disabled, or other network settings are incorrect ...................................

116

Solve wireless network problems ............................................................................................

117

viii

ENWW