Clear jams

Jam locations

Jams can occur in these locations:

1Output bin

2Rear door

3Input tray

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.

Clear jams in the paper input tray

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty.

When removing jammed paper, pull it straight out from the product. Pulling jammed paper out of the product at an angle can damage the product.

NOTE: Depending on where the jam is located, some of the following steps might not be necessary.

ENWW

Clear jams 97