Replacement instructions

73

Replace the toner cartridges

73

Update the firmware

77

Manually update the firmware (LCD control panel)

77

Manually update the firmware (touchscreen control panel)

77

Set the product to automatically update the firmware (LCD control panel)

77

Set the product to automatically update the firmware (touchscreen control panel)

78

5 Solve problems

79

Solve problems checklist

80

Step 1: Make sure that the product is set up correctly

80

Step 2: Check the cabling or wireless connection

80

Step 3: Check the control panel for error messages

81

Step 4: Check the paper

81

Step 5: Check the software

81

Step 6: Test print functionality

81

Step 7: Check the supplies

81

Step 8: Try sending a print job from a computer

81

Restore the factory-set defaults

82

Restore the factory-set defaults (LCD control panel)

82

Restore the factory-set defaults (touchscreen control panel)

82

Control panel help system

83

Interpret control panel messages

84

Control panel message types

84

Control panel messages

84

10.X00Y Supply Error

84

49 Error Turn off then on

84

50.x Fuser Error Turn off then on

85

51.XX Error Turn off then on

85

54.XX Error Turn off then on

85

55.X Error Turn off then on

86

57 Fan error Turn off then on

86

59.X Error Turn off then on

86

79 Error Turn off then on

86

Black Cartridge Low

87

Black in wrong position

87

Black Very Low

87

Cleaning

88

Cyan Cartridge Low

88

Cyan in wrong position

88

Cyan Very Low

88

vi

ENWW

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HP M251nw Laser CF147ABGJ, M251NW CF147A#BGJ manual Solve problems