Wireless connectivity checklist

117

The product does not print after the wireless configuration completes

117

The product does not print, and the computer has a third-party firewall installed

118

The wireless connection does not work after moving the wireless router or product

118

Cannot connect more computers to the wireless product

118

The wireless product loses communication when connected to a VPN

118

The network does not appear in the wireless networks list

118

The wireless network is not functioning

119

Perform a wireless network diagnostic test

119

Reduce interference on a wireless network

120

Solve product software problems with Windows

121

A printer driver for the product is not visible in the Printer folder

121

An error message was displayed during the software installation

121

The product is in Ready mode, but nothing prints

121

Solve product software problems with Mac OS X

123

The printer driver is not listed in the Print & Fax list

123

The product name does not appear in the product list in the Print & Fax list

123

The printer driver does not automatically set up the selected product in the Print & Fax

 

list

123

A print job was not sent to the product that you wanted

124

When connected with a USB cable, the product does not appear in the Print & Fax list

 

after the driver is selected

124

You are using a generic printer driver when using a USB connection

124

Remove software (Windows)

125

Remove software (Mac OS X)

126

6 Supplies and accessories

127

Order parts, accessories, and supplies

128

HP policy on non-HP supplies

128

HP anticounterfeit Web site

128

Index

129

ENWW

ix

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HP M251nw Laser CF147ABGJ, M251NW CF147A#BGJ manual Index 129