Wireless connectivity checklist ................................................................................

117

The product does not print after the wireless configuration completes ...........................

117

The product does not print, and the computer has a third-party firewall installed ...........

118

The wireless connection does not work after moving the wireless router or product ........

118

Cannot connect more computers to the wireless product .............................................

118

The wireless product loses communication when connected to a VPN ..........................

118

The network does not appear in the wireless networks list ..........................................

118

The wireless network is not functioning .....................................................................

119

Perform a wireless network diagnostic test ................................................................

119

Reduce interference on a wireless network ...............................................................

120

Solve product software problems with Windows ......................................................................

121

A printer driver for the product is not visible in the Printer folder ..................................

121

An error message was displayed during the software installation ................................

121

The product is in Ready mode, but nothing prints ......................................................

121

Solve product software problems with Mac OS X .....................................................................

123

The printer driver is not listed in the Print & Fax list ....................................................

123

The product name does not appear in the product list in the Print & Fax list ..................

123

The printer driver does not automatically set up the selected product in the Print & Fax

 

list .......................................................................................................................

123

A print job was not sent to the product that you wanted .............................................

124

When connected with a USB cable, the product does not appear in the Print & Fax list

 

after the driver is selected. ......................................................................................

124

You are using a generic printer driver when using a USB connection ...........................

124

Remove software (Windows) .................................................................................................

125

Remove software (Mac OS X) ................................................................................................

126

6 Supplies and accessories ..............................................................................................

127

Order parts, accessories, and supplies ...................................................................................

128

HP policy on non-HP supplies ................................................................................................

128

HP anticounterfeit Web site ...................................................................................................

128

Index ...............................................................................................................................

129

ENWW

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