Supplies low, Unsupported color Press OK to continue | HP M251NW

Supplies low

Description

More than one supply item is low.

Recommended action

Check the supply level gauges on the control panel, or print a supplies status page to determine which toner cartridges are low.

Printing will continue until a Very Low message displays. Consider having replacement supplies on hand.

Unexpected size in tray 1 Load <size> Press [OK]

Description

The product has detected paper in the tray that does not match the configuration for the tray.

Recommended action

Load the correct paper into the tray, or configure the tray for the size that you have loaded.

Unsupported <color> Press [OK] to continue

Description

The product has detected a toner cartridge that was not made by HP.

Recommended action

Press the OK button to continue printing.

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty.

Used <color> cartridge is installed Press [OK] to continue

Description

You have installed a toner cartridge that reached the default low threshold while it was installed in another product.

Recommended action

Press the OK button to continue.

Used <color> in use

Description

You are using a toner cartridge that reached the default low threshold while it was installed in a product.

94 Chapter 5 Solve problems

ENWW

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HP M251NW manual Supplies low, Unexpected size in tray 1 Load size Press OK, Unsupported color Press OK to continue

Contents

Laserjet PRO 200 Color Page HP LaserJet Pro 200 color M251 Series Printer Copyright and License Table of contents Enww Manage and maintain the product Solve problems Vii Enww Index 129 Enww Product introduction Product views Product front view Product back view Serial number and model number location Control panel layout LCD control panel Touchscreen control panel Enww Touchscreen Home screen Print product reports Menu Structure Print product reports LCD control panel Print product reports touchscreen control panel Printer sharing disclaimer Paper tray Supported paper sizes Supported paper and print media sizes Supported paper sizes Paper type Dimensions1 Weight Capacity2 Paper orientation Supported paper types Load the paper input tray Enww Print Supported printer drivers Windows HP PCL 6 driver description Change the default settings for all print jobs Change print-job settings WindowsPriority for changing print-job settings Windows 7 Click Start, and then click Devices and Printers Change the product configuration settings Click the Device Settings tab Change print-job settings Mac OS Click the Options & Supplies button Click the Driver tab Configure the installed options Print Print tasks for Windows Use a printing shortcut Windows Create a printing shortcut Windows Click the Printing Shortcuts tab Select an existing shortcut as a base Enww Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select the page orientation Windows Enww Select the paper type Windows Print the first or last page on different paper Windows Print Scale a document to fit page size Windows Create a booklet Windows Click the Print on both sides manually check box Print tasks for Mac OS Use a printing preset Mac OSCreate a printing preset Mac OS Print on both sides Mac OS Select the page orientation Mac OS Print multiple pages on one sheet of paper Mac OSSelect the paper type Mac OS Create a booklet Mac OS Print a cover page Mac OSScale a document to fit page size Mac OS Open the Booklet Printing menu Select the paper size Windows Cancel a print job WindowsAdditional print tasks Windows Select a custom paper size Windows Print watermarks Windows Select the paper size Mac OS Cancel a print job Mac OSAdditional print tasks Mac OS Select a custom paper size Mac OS Enww Create archival-quality prints LCD control panel Service Archive PrintCreate archival-quality prints Create archival-quality prints touchscreen control panel Color printing Use the HP EasyColor option Change color options Windows Change the color theme for a print job Windows Change the color options Mac OS Open the Color/Quality Options menu Manual color options Match colors Print colored text as black Windows Use HP ePrint Use HP ePrint LCD control panel Touch the Enable Web Services button Use HP ePrint touchscreen control panel Use AirPrint Walk-up USB printing Print Documents View and Print Photos Scan to USB Drive Manage and maintain the product Enww Use HP Web Services applications LCD control panel Use HP Web Services applicationsUse HP Web Services applications touchscreen control panel View or change network settings Configure IP network settingsManually configure IPv4 TCP/IP parameters LCD control panel Rename the product on a network Link speed and duplex settings LCD control panel Link speed and duplex settingsLink speed and duplex settings touchscreen control panel Touch the OK button. The product turns off and then on HP Device Toolbox Windows Tab or section Description Status tab HP Web Services tab HP Utility for Mac OS HP Utility featuresOpen the HP Utility HP Web Jetadmin Product security features Set or change the product password Set the sleep delay LCD control panel Economy settingsSet the sleep delay System Setup Energy Settings Sleep Delay Set the Auto Power Down delay LCD control panel Set the Auto Power Down delaySet the sleep delay touchscreen control panel System Setup Energy Settings Auto Power Down Auto-Off Delay Set the Auto Power Down delay touchscreen control panel Print when a toner cartridge is at estimated end of life Enable or disable the At Very Low settings LCD control panel Print when a toner cartridge is at estimated end of life Recycle supplies Store and recycle suppliesToner cartridge storage Replacement instructions Replace the toner cartridges Enww Enww Enww Manually update the firmware touchscreen control panel Update the firmwareManually update the firmware LCD control panel Service LaserJet Update Check For Updates Now Manage Updates Check Automatically Service LaserJet Update Manage Updates Check Automatically Solve problems Make sure that the product is set up correctly Solve problems checklistCheck the cabling or wireless connection Check the software Check the control panel for error messagesCheck the paper Test print functionality Restore the factory-set defaults touchscreen control panel Restore the factory-set defaultsRestore the factory-set defaults LCD control panel Service Restore Defaults Control panel help system Interpret control panel messages 10.X00Y Supply ErrorError Turn off then on Control panel message types Fuser Error Turn off then on XX Error Turn off then on Fan error Turn off then on Black in wrong position Black Cartridge LowBlack Very Low Cyan in wrong position CleaningCyan Cartridge Low Cyan Very Low Door open Device error Press OKGenuine HP supply installed Incompatible color Jam in location Install color cartridgeInvalid driver Press OK Jam in Tray 1 Clear jam and then Press OK Magenta Cartridge Low Load tray 1 Plain Size Cleaning ModeLoad tray 1 TYPE, Size Magenta in wrong position Memory is low Press OK Print failure, press OK. If error repeats, turn off then onManual duplex Load tray 1 Press OK Misprint Press OK Remove shipping locks from cartridges Rear door openRemove shipping lock from color cartridge Replace color Unexpected size in tray 1 Load size Press OK Used color cartridge is installed Press OK to continueSupplies low Unsupported color Press OK to continue Yellow in wrong position Used supplies in useYellow Cartridge Low Yellow Very Low Product picks up multiple sheets of paper Paper feeds incorrectly or becomes jammedProduct does not pick up paper Prevent paper jams Jam locations Clear jamsClear jams in the paper input tray Enww Clear jams from the output bin Clear jams from the rear door Enww Check the paper type setting Mac OS Check the paper type setting WindowsImprove print quality Print the supplies status page touchscreen control panel Check toner cartridge statusPrint the supplies status page LCD control panel Check the supplies status Print a cleaning page touchscreen control panel Print a cleaningPrint a cleaning page LCD control panel Service Cleaning Print the print quality page touchscreen control panel Perform additional print quality troubleshootingPrint the print quality page LCD control panel Interpret the print quality Inspect the toner cartridge for damage Check the EconoMode setting Check print job settingsUse paper that meets HP specifications Check the paper and printing environment Click Properties or Preferences Adjust color settings in the printer driverNone Use the printer driver that best meets your printing needs HP PCL 6 driver HP UPD PCL Product does not print or it prints slowly Product does not print Product prints slowly Solve walk-up USB printing problems File does not print from the USB storage accessory Solve walk-up USB printing problems Solve direct connection problems Computer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer or workstation might be set up incorrectly Computer is unable to communicate with the product Solve wireless network problems Wireless connectivity checklist Wireless product loses communication when connected to a Cannot connect more computers to the wireless productNetwork does not appear in the wireless networks list Perform a wireless network diagnostic test Wireless network is not functioningSystem Setup Service Reduce interference on a wireless network Click Settings Solve product software problems with WindowsProduct is in Ready mode, but nothing prints Windows Click Devices and Printers Solve product software problems with Mac OS Printer driver is not listed in the Print & Fax list Hardware troubleshooting Print job was not sent to the product that you wanted Remove software Windows Windows XP Remove software Mac OS Supplies and accessories HP policy on non-HP supplies Order parts, accessories, and suppliesHP anticounterfeit Web site Index Menus, control panel Map, printing TCP/IP Enww Page Hewlett-Packard Development Company, L.P