Lenovo 3000Y410 UG.book Page 46 Friday, September 14, 2007 1:37 PM

Solving Computer Problems

A Hard Disk Drive Problem

Problem: The hard disk drive does not work.

Solution: In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the Boot Sequence correctly.

A Startup Problem

Problem: The Microsoft® Windows operating system will not start.

Solution: Use the OneKey Recovery to help solve or identify your problem. For details about OneKey Recovery, see “OneKey Recovery4.65 User Guide”.

Other Problems

Problem: Your computer does not respond.

Solution: • To turn off your computer, press and hold the Power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery.

Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.

Problem: The computer does not start from a device you want.

Solution: See the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want.

Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the “Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the “Boot priority order” list.

46Lenovo 3000 Y410 User Guide

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Lenovo 3000 Y410 warranty Hard Disk Drive Problem, Startup Problem, Other Problems