Lenovo 3000 Y410 warranty Solving Computer Problems, Solution

Lenovo 3000Y410 UG.book Page 42 Friday, September 14, 2007 1:37 PM

Solving Computer Problems

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode:

• Touch the touch pad.

• Press a key.

• Press the Power button.

A Password Problem

Problem:	I forgot my password.
Solution:	• If you forgot your user password, you must take your
	computer to a Lenovo authorized servicer or a marketing
	representative to have the password canceled.
	• If you forgot your HDD password, Lenovo authorized
	servicer cannot reset your password or recover data from the
	hard disk. You must take your computer to a Lenovo
	authorized servicer or a marketing representative to have the
	hard disk drive replaced. Proof of purchase is required, and a
	fee will be charged for parts and service.
	• If you forget your supervisor password, Lenovo authorized
	servicers cannot reset your password. You must take your
	computer to a Lenovo authorized servicer or a marketing
	representative to have the system board replaced. Proof of
	purchase is required, and a fee will be charged for parts and
	service.

Keyboard Problems

Problem:	A number appears when you type a letter.
Solution:	The numeric lock function is on. To disable it, press Fn + Insert.
Problem:	All or some of the keys on the external numeric keypad do not
	work.
Solution:	Make sure that the external numeric keypad is correctly
	connected to the computer.

42Lenovo 3000 Y410 User Guide