Table 2-3

Solving External Keyboard Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

 

External keyboard does not

External keyboard may not be

work.

securely connected.

 

 

 

Make sure the external keyboard is securely connected to the keyboard connector.

Table 2-4

Solving External Mouse Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

 

External mouse does not

External mouse may not be

Make sure the external mouse cord is

work.

securely connected.

securely connected to the mouse connector.

 

 

 

 

Mouse driver is not loaded.

Load mouse driver.

 

 

 

 

External mouse was connected

Turn off system power, and turn on system

 

after the system was turned on.

again.

 

 

 

 

 

Table 2-5

Solving Expansion Device Installation Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

A new device connected to the ArmadaStation EM is not recognized as part of the computer system.

Cable(s) of the new external device are loose, or the power cables are unplugged.

Power switch of the new external device is not turned on.

Device is not plug and play.

Ensure that all cables are properly and securely connected.

Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.

For Windows 95 or Windows 98:

Double-click the Add New Hardware icon in Control Panel for help installing the device.

You can also use Computer Setup to install a new device. Choose Tools, Adding a Legacy Device, and follow onscreen instructions.

Troubleshooting 2-3