Table
Solving External Monitor Problems
Problem | Probable Cause | Recommended Action(s) | ||
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Screen is blank. | Screen save was initiated after | Press any key or click the mouse. | ||
| the Power Management screen |
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| timeout (period of inactivity). |
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You have another screen saving utility installed.
Suspend was initiated.
The image is on the computer display.
Press any key or click the mouse.
Press the suspend button to exit Suspend.
Press the Fn+F4 hotkeys to switch the image from the computer display to the external monitor.
Computer screen is blank and the image is on the external monitor.
Display on the external monitor is distorted.
Power to the monitor is turned off.
Image was switched to the external monitor.
Incorrect display device drivers are installed or incorrect resolution is set.
Turn on the monitor.
Press the Fn+F4 hotkeys to switch the image to the computer screen.
Select Start→ Settings→ Control Panel→ Display icon, and set the display type and resolution for the external monitor.
Garbled characters on the | Toggled to internal computer |
computer screen or flashing | from an external monitor that is |
computer display when | using higher resolution than the |
connected to an external | computer supports. |
monitor. |
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External monitor screen is | Energy Star Monitor is selected |
distorted. | on the Power Management |
| menu, and the external monitor |
| is not Energy Star compliant. |
Computer display and external Image was switched using the monitor display do not display Fn+F4 hotkeys.
image simultaneously.
Restart the system. If simultaneous display is desired, use the VGA resolution the computer supports.
Press any key or move the mouse to restore the image on the screen. If the image remains distorted, turn the monitor off, then back on. Clear the Energy Star Monitor setting checkbox.
Press the Fn+F4 hotkeys to toggle through the three display possibilities until simultaneous display occurs.
