Problem

Possible Cause

Solution

 

 

 

I have to

The NiMH

NiMH batteries are not fully

replace or

batteries you

charged when new, and they

recharge the

are using were

discharge over time whether or

batteries

recharged

not they are installed in a

frequently

incorrectly, or

camera. Batteries that are new

(continued).

have drained on

or have not been charged

 

their own

recently must be recharged to

 

because they

reach full capacity (see

 

have not been

page 150).

 

used lately.

 

 

 

 

 

Battery

See Performance per Battery

 

chemistry type

Type on page 147.

 

is inappropriate

 

 

for the way the

 

 

camera is being

 

 

used.

 

 

 

 

The camera

Rechargeable

Install NiMH batteries. Lithium

batteries will

batteries are not

and Alkaline batteries cannot

not charge.

inserted.

be recharged.

 

 

 

 

Batteries are

Battery charging will not start if

 

already

the NiMH batteries were

 

charged.

recently charged. Try charging

 

 

them again after they have

 

 

drained awhile.

 

 

 

 

The wrong AC

Use only the HP AC power

 

power adapter

adapter approved for use with

 

is being used.

this camera (see page 155).

 

 

 

Troubleshooting and Support 107