Message

Possible Cause

Solution

 

 

 

Unable to

There is no

• Check that the printer is

communicate with

connection

turned on and has no

printer

between the

errors.

 

camera and

• Make sure the cable is

 

printer.

connected between the

 

 

printer and the camera

 

 

or the optional

 

 

HP Photosmart M-series

 

 

dock. If that does not

 

 

work, turn off the

 

 

camera and disconnect

 

 

it from the USB cable.

 

 

Turn the printer off and

 

 

then on again. Re-

 

 

connect the camera

 

 

and turn it on.

 

 

 

Printer top cover is

The printer is

Close the top cover of the

open

open.

printer.

 

 

 

Printer ink cover is

The door to the

Close the door to the ink

open.

ink cartridge is

cartridge.

 

open.

 

 

 

 

Incorrect or

The printer

Install a new printer

missing print

cartridge is the

cartridge, turn the printer

cartridge.

incorrect model

off, then turn it back on.

 

or is missing.

 

 

 

 

Incorrect or

The print head is

Install a new print head,

missing print

the incorrect

turn the printer off, then

head.

model or is

turn it back on.

 

missing.

 

 

 

 

130 HP Photosmart M415 User’s Manual

Page 130
Image 130
HP M415 manual Printer and the camera