Support Process
The HP support process works most effectively if you perform the following steps in the order specified:
1.Review the troubleshooting section of this User’s Manual (see Problems and Solutions on page 105).
2.Access the HP Customer Support website for support. If you have access to the Internet, you can obtain a wide range of information about your digital camera. Visit the HP website for product help, drivers, and software updates at www.hp.com/support
This website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)
3.Access HP
4.(US and Canadian customers, skip this step and go on to Step 5.) Contact your local HP dealer. If your digital camera has a hardware failure, take it to your local HP dealer for a solution. Service is free during your digital camera’s limited warranty period.
5.Contact HP Customer Support for support by phone. If you cannot solve the problem using the above options, you can call HP for support. Check www.hp.com/support for contact details.
