HP Photosmart P1000 Step 4: Is the print quality acceptable, Step 6: Does the printed page look like you expected, Step 5: Is the device communicating with the computer

Yes	If the configuration page printed, go to Step 4: Is the print
	quality acceptable? on page 61
No	If no paper came out, see Media problem-solving
	on page 73.
	If you are unable to resolve the problem, Contact HP support
	on page 62.

Step 4: Is the print quality acceptable?

Yes	If the print quality is acceptable, go to Step 5: Is the device
	communicating with the computer? on page 61
No	If the print quality is poor, see Improve print quality
	on page 69.
	Verify that the print settings are correct for the media you are
	using. See Supported paper and other media on page 21 for
	information on adjusting the settings for various types of
	media.
	If you are unable to resolve the problem, Contact HP support
	on page 62.

Step 5: Is the device communicating with the computer?

Try printing a document from a software application.

Yes	If the document prints, go to Step 6: Does the printed page look
	like you expected? on page 61
No	If the document does not print, see Printer software problems
	on page 76.
	If you are using a Macintosh computer, see Common
	Macintosh problems on page 77.
	If you are unable to resolve the problem, Contact HP support
	on page 62.

Step 6: Does the printed page look like you expected?

Yes	The problem should be resolved. If it is not resolved, Printed
	page is different from what appeared on screen
	on page 74.
No	If you are unable to resolve the problem, Contact HP support
	on page 62.

ENWW Problem-solving checklist 61