● Clean the inside of the device. See Clean the device on page 47.
● Check the media type and quality. See Supported paper and other media on page 21.
● Try installing a new HP print cartridge. See Replace the print cartridge on page 40].
● In your printer driver, make sure the appropriate media type is selected.
● Plug the device directly into an AC outlet instead of into a power strip or surge protector.
Vertical repetitive defects● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new
HP print cartridge. See Replace the print cartridge on page 40.
● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.
● In your printer driver, make sure the appropriate media type is selected.
Misformed characters● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. See Supported paper and other media
● If characters are improperly formed, producing a wavy effect, the device might need service. Print a configuration page. If the characters are improperly formed, contact an
ENWW | Improve print quality 71 |