Solve repeated jams
●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using.
●Verify that the media guides are properly adjusted.
●Check that the input tray is securely in place.
●Do not add print media into the input tray while the product is printing.
●Use only
●Do not fan media prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and twist the media by rotating your hands in the opposite direction.
●Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
●Check the power connection. Make sure that the power cord is firmly connected to both the product and the power supply box. Plug the power cord into a grounded power outlet.
Change the jam recovery setting
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam.
1.Open the product Properties dialog box.
2.Click the Device Settings tab.
3.Click the Auto option or the Off option under Jam Recovery.
ENWW | Clear jams 89 |