Toner scatter outline
● If large amounts of toner have scattered around the characters, the transfer of toner to the media is not optimal (a small amount of toner scatter is normal for laser printing). Try a different media type setting in the printer driver, or use a different media type.
● Turn over the stack of media in the tray.
● Use media that is designed for laser printers.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
Moisture
NOTE: This product dissipates heat by using convective cooling. The heat and moisture generated by the printing process escape through vents in the product exterior or through the output bin area.
Water droplets from the convective cooling process will not damage the product.
Verify normal product operation
The release of moisture is a result of normal product operation. However, HP recommends using the following steps to verify that the product is releasing steam and does not have a functional problem.
1. Turn the product off, and then on.
2. Send a print job to the product, and then verify that the product is operating correctly.
3. When printing a job and vapor is visible, immediately reprint the job using the same sheet of paper. There should be either no visible vapor, or much less vapor during the printing process.
Limit or reduce steam or vapor
● Make sure that the product is placed in a
● Do not place the product, or store paper, near an outside
entrance where temperature changes can increase humidity.
● Use an unopened ream of paper that has not been exposed to high humidity.
● Store paper in an airtight container, where it will be less likely to absorb moisture.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
ENWW | Solve |