Dropouts
● A single sheet of media might be defective. Try reprinting the job.
● The media moisture content is uneven or the media has moist spots on its surface. Try printing with new media.
● The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
● The print cartridge might be defective. Install a new genuine HP print cartridge.
Vertical lines
The photosensitive drum inside the print cartridge has probably been scratched. Install a new genuine HP print cartridge.
Gray background
● Change the media to a lighter basis weight.
● Check the product's environment. Very dry (low humidity) conditions can increase the amount of background shading.
● The density setting might be too high. Adjust the density setting.
● Install a new genuine HP print cartridge.
92 Chapter 8 Solve problems | ENWW |