Clear jams
When clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.
CAUTION: Before clearing jams, turn the product off and disconnect the power cord.
Common causes of jams
●The input trays are loaded incorrectly or are too full.
NOTE: When you add new media, always remove the media from the tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams.
●The media does not meet
●The product needs to be cleaned to remove paper dust and other particles from the paper path. Loose toner might remain in the product after a media jam. This toner clears up after a few sheets print.
CAUTION: If you get any toner on your clothes or hands, wash them in cold water. Hot water will set the toner into the fabric.
Jam locations
Jams can occur at the following locations in the product.
1 | 3 | 4 |
2
1Internal areas
2Input trays
3Output bins
4Rear door and duplexer (HP LaserJet Professional P1600 printer series)
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