Toner smear
● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry,
● Check the media type and quality.
● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
● Install a new genuine HP print cartridge.
Loose toner
● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.
● Clean the inside of the product.
● Check the media type and quality.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
● Plug the printer directly into an AC outlet instead of into a power strip.
Vertical repetitive defects
● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new genuine HP print cartridge.
● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.
● In your printer driver, make sure the appropriate media type is selected.
Misformed characters
● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.
● If characters are improperly formed, producing a wavy effect, the product might need service. Print a configuration page. If the characters are improperly formed, contact an
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