Page skew
● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.
● The input bin might be too full.
● Check the media type and quality.
Curl or wave
● Check the media type and quality. Both high temperature and high humidity cause media to curl.
● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.
Wrinkles or creases
● Make sure that media is loaded properly. ● Check the media type and quality.
● Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
● Place the product in quiet mode, and send the print job again. See Quiet mode settings on page 56.
● For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.
94 Chapter 8 Solve problems | ENWW |