Troubleshooting Chart
Refer to this sections if you are having viewing, picture, or sound problems with your TV.
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Video | Audio | Solution | |
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Snowy Video | Noisy Audio | ■ Adjust the antenna location and connection. | |
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Multiple Image | Noisy Audio | ■ Adjust the antenna location and connection. |
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| ■ Check the antenna |
Interference | Noisy Audio | ■ Move the television away from electrical appliances, lights, vehicles, |
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| and medical equipment. |
Normal Video | No Audio | ■ Check to see if the volume is set at the minimum. |
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| ■ Verify that Mute mode is not set. |
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| ■ Check the speaker connection. |
■Check all audio inputs.
■Change the channel.
No Video with | Noisy Audio | ■ Set Input Setup properly. | |
Snow |
| ■ Check the antenna cables. | |
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No Video | No Audio | ■ | Check to see if the TV power cord is plugged into a power outlet. |
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| ■ | Try another channel in case of station trouble. |
■Ensure the remote control codes are properly programmed.
■Check cable connections.
■Adjust brightness and audio controls.
■Press the source button, to select the correct input source.
■Make sure a PC is not connected with an HDMI input.
■Unplug any HDMI connections, and plug them back in.
No Color | Normal Audio | ■ | Adjust the Color settings. |
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| ■ | Change the channel. |
68HP Pavilion Plasma TV User’s Guide
