•If the lines are jagged, align the printer, and then print this diagnostic page again.
Alignment pattern - jagged lines
NOTE: If aligning the printer does not solve this print quality issue, contact HP support for service.
Cause: The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 6: Contact HP support
Solution: Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the printhead.
Printouts seem blurry or fuzzy
Try the following solutions if your printout is not sharp or unclear.
NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary.
TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional
troubleshooting help. For more information, go to: www.hp.com/support.
•Solution 1: Check the print settings
•Solution 2: Use a higher quality image
•Solution 3: Print the image in a smaller size
•Solution 4: Align the printer
Solution 1: Check the print settings
Solution: Check the print settings.
•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.
•Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solve a problem
Solution 2: Use a higher quality image
Solution: Use a higher resolution image.
If you are printing a photo or graphic, and the resolution is too low, it will be blurry or fuzzy when printed.
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