5.Remove the printhead by lifting it straight up.

6.Clean the printhead.

There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the electrical contacts, and the electrical contacts.

1Plastic ramps on the sides of the nozzles

2Edge between nozzles and contacts

3Electrical contacts

CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger.

To clean the printhead

a. Lightly dampen a clean, lint-free cloth and wipe the electrical contact area from the bottom to the top. Do not go past the edge between the nozzles and the electrical contacts. Clean until no new ink shows on the cloth.

b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts.

Solve a problem

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