Chapter 13

problem a Solve

6.If your modem software is set to receive faxes to your computer automatically, turn off that setting.

NOTE: If you do not turn off the automatic fax reception setting in your modem software, the product will not be able to receive faxes.

7.(Optional) Connect a phone to the other open phone port on the parallel splitter.

Back view of the product

1

Telephone wall jack

 

 

2

Phone cord connected to the 2-EXT port

 

 

3

Parallel splitter

 

 

4

Telephone (optional)

 

 

5

Computer with modem

 

 

6

Phone cord supplied in the box with the product connected to the 1-LINE port

 

 

8.Now you need to decide how you want the product to answer calls, automatically or manually:

•If you set up the product to answer calls automatically, it answers all incoming calls and receives faxes. The product will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the product answers the call. To set up the product to answer calls automatically, turn on the Auto Answer setting.

•If you set up the product to answer faxes manually, you must be available to respond in person to incoming fax calls or the product cannot receive faxes. To set up the product to answer calls manually, turn off the Auto Answer setting.

9.Run a fax test.

If you pick up the phone before the product answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually.

To set up the product on a shared fax/voice line with a computer dial-up modem and answering machine

1.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product.

2.Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the product.

NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the product, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

3.Remove the white plug from the port labeled 2-EXT on the back of the product.

174 Solve a problem