Ink is drying

Solution: Two-sided printing requires the printed sheets to be dry before printing on the back side. Wait until the product pulls the printed sheet to print on the back side.

Cause: Transparencies and some other media require a drying time that is longer than normal.

Power and connection messages

The following is a list of power- and connection-related error messages:

•Improper shutdown

Improper shutdown

Solution: Press the On button to turn the product on and off.

Cause: The last time the product was used, it was not turned off properly. If the product is turned off by turning off the switch on a power strip or by using a wall switch, the product can be damaged.

Ink cartridge and printhead messages

The following is a list of printhead and ink cartridge error messages:

•Cartridges in wrong slot

•General printer error

•Incompatible ink cartridges

•Incompatible printhead

•Ink alert

•Ink cartridge problem

•Ink service capacity warning

•Ink system failure

•Check ink cartridges

•Install printhead and then cartridges

•Non-HP cartridge

•Original HP ink depleted

•Previously used genuine HP cartridge

•Printhead appears to be missing or damaged

•Printhead problem

•Problem with printer preparation

•Ink cartridge is missing, incorrectly installed, or not intended for your product

Cartridges in wrong slot

Solution: Remove and reinsert the indicated ink cartridges into the correct slots by matching color of cartridges to color and icon for each slot.

Solve a problem

Errors 193