HP manual 11

Contents
Solve copy problems ............................................................................................................	167
No copy came out ...........................................................................................................	167
Copies are blank .............................................................................................................	167
Wrong original was copied ..............................................................................................	167
Documents are missing or faded ....................................................................................	168
Size is reduced ...............................................................................................................	168
Copy quality is poor ........................................................................................................	168
Copy defects are apparent .............................................................................................	168
Error messages appear ..................................................................................................	169
The device prints half a page, then ejects the paper ......................................................	169
Solve scan problems ............................................................................................................	169
Scanner did nothing ........................................................................................................	170
Scan takes too long ........................................................................................................	170
Part of the document did not scan or text is missing .......................................................	170
Text cannot be edited .....................................................................................................	171
Error messages appear ..................................................................................................	171
Scanned image quality is poor ........................................................................................	171
Scan defects are apparent ..............................................................................................	173
Unable to scan to network folder (Direct Digital Filing) ...................................................	173
Solve fax problems ...............................................................................................................	174
The fax test failed ...........................................................................................................	174
Solve photo (memory card) problems ...................................................................................	185
The device cannot read the memory card ......................................................................	186
The device cannot read photos on the memory card ......................................................	186
Some photos on the memory card will not print, causing the print job to cancel .............	186
The device prints half a page, then ejects the paper ......................................................	187
Solve device management problems ....................................................................................	187
Embedded Web server cannot be opened .....................................................................	187
Troubleshoot installation issues ............................................................................................	188
Hardware installation suggestions ..................................................................................	188
Software installation suggestions ....................................................................................	188
Solve alignment page problems ......................................................................................	189
Solve software installation problems ...............................................................................	189
Solve network problems .................................................................................................	190
Solve wireless problems .................................................................................................	191
Clear jams ............................................................................................................................	192
Clear a jam in the device ................................................................................................	193
Clear jams in the ADF .....................................................................................................	195
Tips for avoiding jams .....................................................................................................	197
A HP supplies and accessories
Order printing supplies online ...............................................................................................	198
Accessories ..........................................................................................................................	198
Supplies ................................................................................................................................	198
Ink cartridges ..................................................................................................................	198
Printheads ......................................................................................................................	199
HP media ........................................................................................................................	199
B Support and warranty
Obtain electronic support ......................................................................................................	200

7