getting messages

After you view or close a message, it will not automatically display again.

To read a previously received message, open Compaq Connections:

1Click Start on the taskbar.

2Chose All Programs.3Choose PC Help & Tool.4Choose Compaq Connections.5Click Compaq Connections again.

Compaq Connections opens and lists the message titles. To read a message, double-click the message title in the window. You can close this window, and Compaq Connections remains active.

turning off messages

You cannot receive messages, including important Support messages that may be critical to the operation of your PC, while the service is off.

To turn off the Compaq Connections Service:

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tool.

4Choose Compaq Connections.

5Click Disable Compaq Connections.

The service is turned off until you re-enable it.

re-enabling messages

When you re-enable the Compaq Connections Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available.

To turn on the service:

Double-click the Re-enable Compaq Connections icon on the desktop.

Or

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tool.

4Choose Compaq Connections.

5Click Re-enable Compaq Connections.

38user’s guide