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HP Presario resolving problems, upgrading and servicing the pc, warranty & support guide, online guides, web sites about your pc

Models: S5100UK S5150UK S5500UK S5600UK S6150UK S6289UK S6300UK S6389UK S6500UK S6800UK

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resolving problems

For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 67.

upgrading and servicing the pc

Information about the internal parts of the PC chassis is in the chapter “upgrading and servicing the pc”. Some model PCs have this servicing information printed as a separate guide and included with the PC.

warranty & support guide

The Warranty & Support Guide contains operating specifications for the PC along with regulatory and safety information.

See the Warranty & Support Guide included with the PC documentation for:

•Terms of your PC warranty coverage

•License information

•Support contact information

online guides

You can find online guides and information for your PC. To view online manuals for your PC:

1Type the Support Web address from your Warranty & Support Guide into your browser address box, and then press the Enter key on your keyboard.

2In the search box, type your product name and number (Compaq 2000, for example) and click the search arrow. The product number is on the lower front of the PC chassis or inside the CD storage area.

3Click the manuals item to see a list of manuals for your PC.

NOTE: Online manuals are associated with specific PC model numbers. Some models do not have online manuals.

web sites about your pc

Use the Web site addresses listed in the Warranty & Support Guide for:

•Information about your PC.

•Your technical support needs.

Type these Web site addresses into the address box of your Internet browser, and then press the Enter key on your keyboard.

getting help 39

Contents

Page Page Page table of contents Page Page upgrading and servicing the pc index finding answers to commonly asked questions safety information setting up your pc putting your pc together safety and comfort pc back Page pc front connecting the modem Page upgrading your 56k modem setting up the ethernet connection turning on your pc for the first time registering your pc turning off the pc standby mode hibernation mode automatic standby or hibernation making recovery cds/dvds installing software and hardware devices transferring your old pc information and files to your new pc learning the basics beginning to use your software using the desktop using the start menu learning to use your pc using the all programs menu organising your all programs list using pc help & tools using the mouse scrolling autoscrolling panning switching mouse button functions changing mouse pointer speed using the keyboard about your keyboard internet keyboards internet keyboard standard keyboard wireless keyboard set standard keyboard features alphanumeric keys function keys edit keys arrow keys numeric keys keyboard indicators special keyboard buttons Page media control keys Page customising the buttons adjusting the monitor using a printer using the internet about the internet setting up your internet account signing up for a new or an existing isp account using easy internet sign-up using a browser searching the internet restricting internet content sending and receiving e-mail if using outlook express sending e-mailmessages with outlook express receiving e-mailmessages with outlook express if your isp provides the e-mailprogram getting help help and support center using compaq connections getting messages turning off messages re-enablingmessages resolving problems upgrading and servicing the pc warranty & support guide online guides web sites about your pc microsoft windows xp operating system working with sound, pictures, and video using speakers adjusting speaker volume connecting a multi-channelspeaker system to your pc configuring the multi-channelsound manager configuring multi-channelaudio output for the dvd player using a microphone adjusting microphone volume using the microphone with multi-channelaudio working with digital images about the 7-in-1memory card reader special note about the safely remove hardware utility using the 7-in-1memory card reader 4-slotmemory card reader using your cd, dvd, and diskette drives your drive options handling cds/dvds inserting and removing cds and dvds Page using the combo drive using the diskette (floppy) drive playing cds and dvds playing music cds with musicmatch jukebox playing cds and dvds with windows media player playing dvd movies with the intervideo windvd player 4Click InterVideo WinDVD Player 5Click InterVideo WinDVD using country/region codes playing video cds Open MPEGAV Any File (*.*) creating (burning) cds with recordnow getting started with recordnow creating a music cd creating a data cd creating (burning) music cds with windows media player creating (burning) data cds using windows xp program creating (burning) dvds using the dvd writer drive using a tv as a monitor cables you may need connecting to a tv set viewing the pc image on your tv screen disabling the tv option disconnecting the tv taking care of your pc protecting your pc from power surges using virus protection programs increasing available hard disk drive space unavailable hard disk drive space viewing the amount of used and free disk space emptying the recycle bin uninstalling programs removing desktop icons cleaning up your hard disk drive troubleshooting audio cd-rom, cd-rw, dvd-rom,or dvd writer drive cd-rom, cd-rw, dvd-rom,or dvd writer drive (continued) diskette (floppy) drive (select models only) diskette (floppy) drive (select models only) (continued) display (monitor) hard disk drive hardware installation hardware installation (continued) internet access keyboard and mouse keyboard and mouse (continued) memory power miscellaneous using application recovery and system recovery Application and Driver Recovery System Recovery creating recovery cds/dvds using recovery cd-dvdcreator using the recovery tools cd system restore application recovery system recovery starting system recovery if the pc is responding starting system recovery if the pc is not responding system recovery using recovery discs starting system recovery using recovery discs to run system recovery program using recovery discs: Page upgrading and servicing the pc preparing the pc Page Page removing or upgrading a drive locating drive positions removing a drive (3) Page (4) Page replacing or adding a drive to replace or add a drive Page reassembling the diskette adapter upgrading or replacing memory removing a memory module replacing or adding a memory module removing or installing an expansion card to remove an expansion card to install an expansion card reassembling the pc Page Page index Page Page Page Page Page System Recovery