HP Presario audio, cd-rom, cd-rw, dvd-rom,or dvd writer drive

audio

Symptom	Problem	Solution
No sound is produced.	Volume is muted.	Press the Mute button on the keyboard to see if the mute
		feature is turned on.
		Or
		1 Click Start, and then click Control Panel.
		2 Click Sounds, Speech, and Audio Devices, if it is
		present, and then double-click Sounds and Audio
		Devices.
		3 Click the Mute tick box to remove the tick from the box.
	Volume is turned down.	Use the keyboard controls to increase the volume.
	Speakers are turned off.	Check whether speakers are turned on.
	Speaker cables are not	Turn off your PC, and reconnect the speakers.
	properly connected.
	PC is in standby mode.	Press the Standby button (select models only) or press the Esc
		key on the keyboard to resume from standby mode.
	A passive speaker system is	Replace the speaker system with an active speaker system.
	being used.	Active speakers have a power cable and On button, and
		connect to the Audio Out (green) connector on the PC.
	Headphones are plugged in.	Unplug the headphones.

cd-rom, cd-rw, dvd-rom, or dvd writer drive

Symptom	Problem	Solution
CD-ROM, CD-RW,	Disc is upside down in the	Reinsert the disc with the label facing up.
DVD-ROM, or	drive tray.
DVD+RW/+R drive
	DVD drive takes longer to start	Wait at least 30 seconds to let the DVD drive determine the
cannot read a disc or
	because it has to determine	type of media. If it still does not start, read the other solutions
takes too long to start.
	media type being played.	listed in this topic.
	Disc is dirty.	Clean the disc with a CD cleaning kit, available from most PC
		stores.
	Windows does not detect	Driver program may be corrupted. Force the software to
	CD-ROM or DVD-ROM driver.	reinstall it by doing the following:
		1	Click Start, and then click Control Panel.
		2	Click Performance and Maintenance, if it is present,
			and then double-click System.
		3	Click the Hardware tab, and then click the Device
			Manager button.
		4	Click the plus sign (+) next to the DVD/CD-ROM drives,
			and select the problem drive.
		5	Click the Action menu item, and select Uninstall.
		6	Restart your PC: Click Start, click Turn Off Computer,
			and then click Restart.
Recording audio CDs is	Wrong disc type or poor	Verify that you are using the correct disc type (media) for the
difficult or impossible.	quality disc is being used.	drive. Try a different brand of disc.
Cannot remove a CD or	The PC is turned off.	Turn on your PC, and then press the Eject button to extend
DVD disc.		the tray.

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