Chapter 4

Diagnostics

HP Server Diagtools

The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design, diagnostic software executes simple tests of each hardware component. Usually, such tests assure the hardware is not the source of Server problems. This allows the user to eliminate hardware as the cause of the problem and to focus on operating system configuration parameters, network connections, and application software configuration parameters as the source of the problem.

If hardware problems are confirmed, the diagnostic software program can sometimes detect and diagnose the system or specific Server component causing the problem. In addition, diagnostic tools can capture information that allows support personnel to quickly assess the condition of the Server.

In order to be effective, diagnostic software tools must be used in the context of a wider troubleshooting procedure.

HP Diagtools Capabilities

HP Diagtools for HP Servers is a set of off-line diagnostic tests, including tests for system and processor components, memory and storage elements, ports, and input/output devices. Diagtools is supplied on the HP Startup CD-ROM.

The HP Diagtools Utility is run from the Startup CD-ROM, which is a bootable CD-ROM when inserted into the CD-ROM drive and the Server is rebooted. A basic suite of tools checks key Server components, and a menu of advanced tests is available for in-depth testing.

Diagtools has the ability to test the following components:

￿￿

System board

￿￿

Processor

￿￿

Memory modules

￿￿ Hard disk drives (HDD)

￿￿ Flexible disk drive (FDD)

￿￿

Keyboard

￿￿

Parallel ports

￿￿

CD-ROM drives

￿￿Video monitor

Diagtools is an off-line diagnostic. Off-line diagnostics do not use the main network operating system (NOS) of the HP Server. The alternate Diagtools OS has far fewer features than the full-fledged NOS. Thus, its capabilities are limited to a set of basic tests and a series of advanced tests. In addition, Diagtools does not use any tests that might write over and destroy user data. Tests that require user inputs or decisions are left to the advanced series of tests.

You can use Diagtools to perform the tasks listed below:

￿￿Display a high-level inventory of the Server under test

￿￿Save and print a detailed inventory of hardware components

￿￿Conduct a basic test of components listed in the Server inventory

￿￿Display “PASSED” or “FAILED” overall results of basic tests

￿￿Record detailed test results of basic Server tests

￿￿Display a menu of advanced tests

￿￿Select and run one or a series of advanced tests

￿￿Add the record of results of advanced tests to the record of basic tests

￿￿View a list to locate the meaning of a specific error code

￿￿View one or more steps to help confirm and isolate error conditions

￿￿Browse the support ticket, which contains the detailed inventories and test results

￿￿Add comments to the support ticket

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HP Server tc2110 manual HP Server Diagtools, HP Diagtools Capabilities

Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.