Chapter 6 | Maintenance and Troubleshooting |
e.If power is still not getting to the HP Server, the power supply may be faulty. Contact the HP Customer Support Center for further assistance before replacing any parts.
Video/Monitor Problems
NOTE | The HP Server supports the ACPI (Advanced Configuration and Power Management |
| Interface) standard, which is a key component of a NOS's directed power management. |
| The supported features are only available when an |
| the Server. |
| Refer to Chapter 1 in this manual BEFORE doing any further troubleshooting to verify |
| that the HP Server tc2110 is not in a sleep mode. |
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NOTE | Take appropriate electrostatic discharge precautions prior to working inside the HP |
| Server. |
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These are basic guidelines for troubleshooting video issues. They are arranged in such an order as to be used progressively. The HP Server should not be
NOTE | If using a |
| was disabled, remove this controller card, connect the cable to the onboard video |
| controller then clear the CMOS. This |
| clearing CMOS, refer to the HP Server Operations and Maintenance Guide. |
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1.Test the monitor on another machine to verify the monitor is not faulty.
2.Disconnect the HP Server from any console switch box during troubleshooting. Connect a known good monitor, keyboard, and mouse to the HP Server to troubleshoot.
3.Verify that the AC power source is good. If suspect, try another power source.
NOTE | Verify that any fans and hard drives are spinning up. If no fans or drives are spinning up, |
| see previous section on Power Problems. |
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If there is still no video:
4.Power off the HP Server and unplug form the power source and remove the covers.
5.Locate and toggle the “CLEAR CONFIG” switch to the “ON” position.
6.At the same time, check the processor speed switches to verify that they are set correctly.
7.Plug the HP Server into a power source and power on the HP Server. Quite often, just toggling the “CLEAR CONFIG” switch will restore video.
If there is still no video:
8.Power off the HP Server and unplug form the power source.
9.Remove all PCI controller cards.
10.Reseat the AGP video controller in the AGP slot.
a. Disconnect power and SCSI connections from tape drives and hard drives.
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