Chapter 6

Maintenance and Troubleshooting

Server Stops or Hangs While Starting Up

Typically, if the HP Server hangs before the end of POST completes, the problem is possibly a hardware problem or failure. If the HP Server hangs after POST completes, the problem is possibly due to an incorrectly configured or corrupt driver, operating system, application program, or a media (disk drive) error.

If the HP Server stops working or hangs starting up:

1.Review the Troubleshooting Checklist at the beginning of the chapter before continuing.

2.Try to verify exactly where the HP Server is stopping during POST. For example: is the HP Server stopping at the memory count or on a SCSI controller? Look for any error messages and listen for any beep codes and make note of them for further assistance in troubleshooting the problem.

3.If the failure persists, verify there is not a hardware problem by running HP DiagTools.

If the problem persists, contact the HP Customer Support Center for further troubleshooting assistance.

Power Problems

NOTE

The HP Server supports the ACPI (Advanced Configuration and Power Management

 

Interface) standard, which is a key component of a NOS's directed power management.

 

The supported features are only available when an ACPI-compliant NOS is installed on

 

the Server.

Refer to Chapter 1 in this manual BEFORE doing any further troubleshooting to verify that the HP Server tc2110 is not in a sleep mode. A steady AMBER power LED indicates the HP Server tc211o is under ACPI and in a sleep state.

1.Verify the HP Server’s power cord is plugged in to a known good power source.

2.Is the On/Off/Sleep LED on the front of the HP Server tc2110 a steady green, which indicts it is getting power?

3.Remove the HP Server form any UPS or PDU and connect the HP Server directly to a power source.

4.Verify the AC power source is good:

a.Verify the circuit breaker for the AC power outlet.

b.If the breaker was off, verify all devices connected to the HP Server share the same circuit breaker and are the only devices on it.

c.Reset the circuit breaker after reconfiguring the devices if needed.

d.Verify the AC power outlet is not faulty by plugging in a known good device.

e.Verify the DC power supply cable connected to the system board.

5.If the fans (system, power supply, and processor heat sink) are not audible and the above steps are verified:

a.Disconnect the power cord/s for five minutes in order to reset the power supply’s circuitry.

b.With the power cord/s disconnected, remove the HP Server cover.

CAUTION Always wear an anti-static wrist guard when working inside the HP Server.

c.Remove all the accessory boards, including any hard disk drive controller board or video board. Disconnect all mass storage power cords and cables.

d.Plug the power cord/s back in and turn on the HP Server.

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HP Server tc2110 manual Server Stops or Hangs While Starting Up, Power Problems

Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.